Sanjiv
Varma
Vice President
Soft Infrastructure Group (SIG)
Satyam Computer Services
Hyderabad
Sanjiv currently heads the Process and Knowledge
Management teams within the
Soft Infrastructure Group at Satyam Computer Services Ltd.
He has led the design, implementation, automation and
organization-wide roll out of
the critical business processes including Customer Relationship
Management,
Program Management and ODC Management. His team focuses on
driving innovative
knowledge management initiatives by institutionalizing robust
processes and
leveraging advances in technology to empower Satyam associates
globally. Satyam
was recently awarded the 2006 Asian Most Admired Knowledge
Enterprise (MAKE)
award.
Sanjiv also manages the relationships with the key technology
providers at Satyam.
In his earlier role he headed the internal quality function and
was responsible for the
organization-wide implementation of quality initiatives.
As a process specialist, Sanjiv has consulted with several
global corporations in
various areas including Knowledge Management, Business Process
Consulting,
Performance Management, Strategic IT Planning, Customer
Relationship
Management and e-Commerce. In his over 19 years of experience Sanjiv has taken on
leadership roles spanning different sectors, industry verticals
and functional areas. Each of these roles involved new
initiatives led through articulation of a strong vision and
focus on innovation. An MBA, Sanjiv is also a certified Project
Management Professional and a certified Six Sigma Black Belt. He
has presented at various national and international conferences
and is a guest faculty at leading business schools. He is
currently co-authoring two books. Sanjiv is an inveterate traveler and has also been on several
hikes and cross country
exploratory drives, some over 1000 km. He lives with his wife
Sheetal and son Rajat
in Hyderabad, India. |